Predicting Behavioral Outcomes of Humans: The Role of Emotional Intelligence

Authors

  • Mohona Biswas Department of Management, Rangamati Science and Technology University, Rangamati, Bangladesh https://orcid.org/0000-0002-8514-207X
  • Zahurul Alam Department of Management, University of Chittagong, Chattogram, Bangladesh
  • Shelina Akhter Vice-Chancellor, Rangamati Science and Technology University, Rangamati, Bangladesh

DOI:

https://doi.org/10.3126/md.v25i1.53282

Keywords:

Emotional intelligence, Human resources, Deviant workplace behavior, Group cohesion, Productivity

Abstract

The powerful stimulator of desired human behavior is emotional intelligence. The current investigation makes an effort to look into the relative influence of emotional intelligence on the behavioral outputs of employees in diverse Bangladeshi organizations. The method of purposive sampling was used to collect responses from 412 participants. The author applied Emotional Quotient Index (EQ Index) as well as different measurement instruments to evaluate employees’ emotional intelligence and their behavioral outcomes at the workplace. The data were analyzed with descriptive statistics, Pearson correlation, and linear regression. Quantitative outcomes from this analysis demonstrated a favorable relationship between emotional intelligence and desired behavioral outcomes, specifically, group cohesion (r=0.72, p<.01) and productivity (r = 0.70, p <0.01). Results uncovered a significant negative relationship (r= -0.58, p <0.01) between emotional intelligence and deviant workplace behavior. These exclusive outcomes will move academics, decision-makers, and industry leaders from a variety of businesses to foster emotional intelligence in them in order to achieve more preferable working outcomes and to defend against undesirable deviant conduct.

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Published

2022-12-31

How to Cite

Biswas, M., Alam, Z., & Akhter, S. (2022). Predicting Behavioral Outcomes of Humans: The Role of Emotional Intelligence. Management Dynamics, 25(1), 25–37. https://doi.org/10.3126/md.v25i1.53282

Issue

Section

Research Article