Moving Training to Online Platform: A Case of Nepal Administrative Staff College during the COVID-19 Pandemic and Beyond

Abstract

This study examines the transition to online training at the Nepal Administrative Staff College (NASC) during the COVID-19 pandemic. Using a mixed-methods case study approach, the research collected quantitative data through questionnaires from 90 training participants and qualitative insights from 15 follow-up interviews. Data analysis employed descriptive statistics for quantitative responses and thematic analysis for qualitative feedback. Findings reveal that while online platforms successfully reached 5,295 participants and enhanced digital literacy, significant challenges emerged including internet instability and reduced interpersonal interaction. The study concludes that online training serves as a crucial alternative during crises but cannot fully replace traditional methods. It recommends NASC develop a blended learning model that strategically combines both approaches to create a more resilient and effective training system for Nepal's public sector.