Managing Quality Assurance and Accreditation Criterion in Nepalese Higher Education Institutions

Abstract

This study explores how Mahendra Ratna Multiple Campus (MRMC), Ilam, applies the Quality Assurance and Accreditation (QAA) criteria set by Nepal’s University Grants Commission (UGC). Using a descriptive case study approach, data were gathered from interviews, institutional reports, and observations, focusing on eight key areas including policy, planning, and public information. The findings highlight MRMC’s significant progress through strategic planning, program expansion, and improved infrastructure—such as launching B.Sc. in Horticulture and BBA programs and forming a Quality Monitoring and Check Cell. However, the campus still faces challenges like limited academic autonomy due to its dependence on Tribhuvan University, weak research and consultancy efforts, poor student support services, and fragmented information systems. Financial dependency on government grants and resistance to digital reforms also hinder advancement. While MRMC is on track for QAA re-accreditation, requires greater autonomy, better resource, improved governance, and stronger institutional quality assurance. This case offers valuable lessons for higher education institutions in Nepal.