Shrestha, Sulochana, Niranjan Devkota, Udaya Raj Paudel, Udbodh Bhandari, and Seeprata Parajuli. 2020. “Bankers’ Communication Know-How: An Analysis from Commercial Banks of Kathmandu Valley”. Quest Journal of Management and Social Sciences 2 (1):66-80. https://doi.org/10.3126/qjmss.v2i1.29023.