KHANAL, R.; POKHAREL, T. Innovating Public Service: The System Thinking Approach. Prashasan: The Nepalese Journal of Public Administration, [S. l.], v. 53, n. 1, p. 214–230, 2022. DOI: 10.3126/prashasan.v53i1.46332. Disponível em: https://nepjol.info/index.php/prashasan/article/view/46332. Acesso em: 2 feb. 2023.