PASIAN, I. D.; GHIMIRE, H. P. Citizen’s Charter and its Implementation in Biratnagar Metro-Politian City. NUTA Journal, [S. l.], v. 9, n. 1-2, p. 33–43, 2022. DOI: 10.3126/nutaj.v9i1-2.53834. Disponível em: https://nepjol.info/index.php/nutaj/article/view/53834. Acesso em: 2 mar. 2024.