KUMARI, P.; SINGH, S. An Exploration of Influencing Factors of Customer Relationship Management Practices in the Banking Sector. Nepalese Journal of Management Science and Research, [S. l.], v. 7, n. 1, p. 134–154, 2024. Disponível em: https://nepjol.info/index.php/njmsr/article/view/64614. Acesso em: 17 jul. 2024.