Poudel, Dinesh, and Kul Prasad Pandey. “Analysis of Service Quality and Strategies from Customers’ and Franchisor’s Perspectives: A Case of The Burger House and Crunchy Fried Chicken”. Nepalese Journal of Business and Management Studies 1, no. 1 (August 31, 2022): 47–60. Accessed August 16, 2024. https://nepjol.info/index.php/njbms/article/view/66171.