POUDEL, D.; PANDEY, K. P. Analysis of Service Quality and Strategies from Customers’ and Franchisor’s Perspectives: A Case of The Burger House and Crunchy Fried Chicken. Nepalese Journal of Business and Management Studies, [S. l.], v. 1, n. 1, p. 47–60, 2022. DOI: 10.3126/njbms.v1i1.66171. Disponível em: https://nepjol.info/index.php/njbms/article/view/66171. Acesso em: 16 aug. 2024.