Subedi, Manoj, and Simran Shrestha. “Emotional Intelligence and Organizational Citizenship Behavior: The Mediating Effect of Job Satisfaction in Nepalese Commercial Banks”. The Lumbini Journal of Business and Economics 13, no. 2 (December 17, 2025): 182–193. Accessed December 21, 2025. https://nepjol.info/index.php/ljbe/article/view/84891.