AMATYA, S.; BASYAL, D. K.; LAWAJU, P.; PAUDEL, U. R.; BHANDARI, A. Key Factors Influencing Adoption of Online Dispute Resolution in Banking Sector: An Empirical Analysis . Journal of Business and Management, [S. l.], v. 7, n. 02, p. 104–124, 2023. DOI: 10.3126/jbm.v7i02.62590. Disponível em: https://nepjol.info/index.php/jbm/article/view/62590. Acesso em: 17 jul. 2024.