CHHETRI, Ashmita Dahal. Customer satisfaction and perceived service quality in Nepal’s banking sector. Journal of Balkumari College, [S. l.], v. 13, n. 1, p. 49–56, 2024. DOI: 10.3126/jbkc.v13i1.69499. Disponível em: https://nepjol.info/index.php/jbkc/article/view/69499. Acesso em: 8 dec. 2025.