LAMA , Juna; KAYESTHA , Mijala. From Swipe to Stay: How Digital Banking Service Quality Drives Customer Retention through Customer Satisfaction . Interdisciplinary Journal of Innovation in Nepalese Academia, [S. l.], v. 4, n. 1, p. 135–163, 2025. Disponível em: https://nepjol.info/index.php/idjina/article/view/82264. Acesso em: 8 dec. 2025.