JOSHI, C. Perceived Service Quality and Customer Satisfaction in Nepalese Banking Industry. Contemporary Research: An Interdisciplinary Academic Journal, [S. l.], v. 5, n. 1, p. 1–23, 2021. DOI: 10.3126/craiaj.v5i1.40476. Disponível em: https://nepjol.info/index.php/craiaj/article/view/40476. Acesso em: 25 may. 2024.