PRARAJULI, D. Status of Customer Perspective of BSC Approach in Nepalese Commercial Banks. The Batuk, [S. l.], v. 6, n. 2, p. 16–30, 2020. DOI: 10.3126/batuk.v6i2.34488. Disponível em: https://nepjol.info/index.php/batuk/article/view/34488. Acesso em: 21 nov. 2024.