OJHA, Shristi Suman. Analyzing the Relationship Between Service Quality and Customer Satisfaction in Nepal’s Commercial Banking Sector. Apex Journal of Business and Management, [S. l.], v. 4, n. 2, p. 9–24, 2025. Disponível em: https://nepjol.info/index.php/ajbm/article/view/84689. Acesso em: 7 dec. 2025.