MISHRA, U. The Effect of Customer Satisfaction on Loyalty: A Moderating Role of Corporate Communication in the Banking Sector. The Journal of Knowledge and Innovation, [S. l.], v. 8, n. 1, p. 19–27, 2022. DOI: 10.3126/jki.v8i1.52934. Disponível em: https://nepjol.info/index.php/JKI/article/view/52934. Acesso em: 2 may. 2024.