NEUPANE, Ramesh; DEVKOTA, Manju. Evaluation of the Impacts of Service Quality Dimensions on Patient/Customer Satisfaction: A Study of Private Hospitals in Nepal. International Journal of Social Sciences and Management, [S. l.], v. 4, n. 3, p. 165–176, 2017. DOI: 10.3126/ijssm.v4i3.17520. Disponível em: https://nepjol.info/index.php/IJSSM/article/view/17520. Acesso em: 18 jan. 2025.